THE Cost of poor LISTENING

Miscommunication costs the large organization as much as $62.4 million annually.

Over 70% of small businesses claim "ineffective communication" is their primary problem.

The average company spends 17.5 hours of the workweek clarifying misunderstandings.
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LISTENING INTELLIGENCE FOR LEADERS & TEAMS (LIFT™)
​A refreshing new approach to communication training is now available. Create lasting behavior change and communication improvement with this innovative training program.
Did you know we hear with our ears but LISTEN with
​our brains, and no two brains are alike?

LEVERAGE THE SCIENCE OF LISTENING INTELLIGENCE TO ENHANCE COLLABORATION AND BOOST PRODUCTIVITY
LISTENING INTELLIGENCE FOR
​SALES PEOPLE
ECHO helps sales teams increase closed deals by improving communication.
LISTENING INTELLIGENCE FOR
​TEAM PRODUCTIVITY
ECHO helps teams boost productivity and reduce turnover for stronger bottom lines.
LISTENING INTELLIGENCE FOR
​LEADERSHIP DEVELOPMENT
ECHO delivers a differentiated approach to enhancing leadership capabilities.

​"The ECHO Listening Profile has become an essential component of all our leadership training.”

​-- Mark Richards | Senior Director of Leadership Development, Northwestern Mutual
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​ECHO is a proud corporate sponsor of the Listen First Project, an organization that encourages conversations that prioritize understanding to bridge divides in our increasingly frayed social fabric.