THE Cost of poor LISTENING

Miscommunication costs the large organization as much as $62.4 million annually.

Over 70% of small businesses claim "ineffective communication" is their primary problem.

The average company spends 17.5 hours of the workweek clarifying misunderstandings.
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LISTENING INTELLIGENCE FOR LEADERS & TEAMS (LIFT)
​A refreshing new approach to communication training is now available. Create lasting behavior change and communication improvement with this innovative training program.
When we retain only 25% of what we hear due to busyness, distraction, and lack of listening skills...

​IT'S TIME TO TAKE ACTION
LEVERAGE THE SCIENCE OF LISTENING INTELLIGENCE TO ENHANCE COLLABORATION AND BOOST PRODUCTIVITY
LISTENING INTELLIGENCE FOR
​SALES PEOPLE
ECHO helps sales teams increase closed deals by improving communication.
LISTENING INTELLIGENCE FOR
​TEAM PRODUCTIVITY
ECHO helps teams boost productivity and reduce turnover for stronger bottom lines.
LISTENING INTELLIGENCE FOR
​LEADERSHIP DEVELOPMENT
ECHO delivers a differentiated approach to enhancing leadership capabilities.

​"The ECHO Listening Profile has become an essential component of all our leadership training.”

​-- Mark Richards | Senior Director of Leadership Development, Northwestern Mutual
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​ECHO is a proud corporate sponsor of the Listen First Project, an organization that encourages conversations that prioritize understanding to bridge divides in our increasingly frayed social fabric.