GOING BEYOND ACTIVE LISTENING

LET THE POWER OF ​LISTENING INTELLIGENCE
​CHANGE THE WAY YOU DO BUSINESS. 
Poor communication costs small-to-medium sized businesses $420,000 per year, and large companies an estimated $62.4 million annually in miscommunication, rework, missed deadlines, and stalled productivity. Given that we retain only 25% of what we hear as a result of busyness and lack of listening skills, it's crucial that we focus on improving listening--the forgotten half of the communication equation--to reduce this cost. ​Is your organization ready to leverage the power of Listening Intelligence? We can help.
LISTENING INTELLIGENCE FOR
​SALES PEOPLE
ECHO helps sales teams increase closed deals by improving communication.
LISTENING INTELLIGENCE FOR
​TEAM PRODUCTIVITY
ECHO helps teams boost productivity and reduce turnover for stronger bottom lines.
LISTENING INTELLIGENCE FOR
​EXECUTIVE DEVELOPMENT
ECHO delivers a differentiated service that results in more revenue opportunities.

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HAPPY CUSTOMERS
TEACH FOR AMERICA
GAIA
POPSOCKETS

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The Foundations in Leadership program has made a significant difference in how our General Managers communicate to their teams, as well as manage up in our organization. Our leaders are more confident contributors and are able to more effectively develop our high performers into our future leaders. 

Naomi Honig McCormick

HR Director 
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The Kitchen

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We needed to truly make a shift in our client relationships, build stronger pipelines and increase our revenue. We also wanted to use examples that were realistic to our business, not generic examples. Not only did we accomplish our goals, but we accomplished much more.

Lori Gonzales

Training Manager
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Interactive Health

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Dana's presence and influence have been a greater gift to me and Girls Leadership Institute than I could have ever imagined. From a sales perspective, we went from being down the previous year to almost doubling the previous year in just a couple of months.

Simone Marean

Co Founder & Executive Director
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Girls Leadership Institute

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I was expecting the assessment to be a long, complicated process, and was delighted to find that it was quite short and the results quite full of content.

Caroline Sposto

Founder
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Savvy Civility Soft Skills  Training

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​ECHO is a proud corporate sponsor of the Listen First Project, an organization that encourages conversations that prioritize understanding to bridge divides in our increasingly frayed social fabric. 

WHAT IS THE ECHO
LISTENING PROFILE?
Most of us recognize that people express themselves in unique ways. But did you know the same is true for listening? Because our brains are not all the same, different people hear things in different ways, habitually listening to and for different types of information.

​The ECHO Listening Profile identifies the listening habits of individuals and groups to help build healthier organizations. In fact, that’s what ECHO stands for:
​Effective Communication for Healthy Organizations.
​Ready to learn more?