"Choosing ECHO to lead our manager training program at PopSockets was one of the best culture decisions we made."

​- Brittany, VP of Human Resources
  PopSockets
"In 2018 we created a national program to help 300 of our second-tier leaders be more effective at their offices. ECHO was a great injection to help break down some of the barriers that were getting in the way of working most effectively with the challenges they faced with their teams."

- Mark Richards, Senior Director of Leadership Development
​  Northwestern Mutual




​"Understanding someone's listening profile is step one of building strong communication and culture."

- Jaymi Bauer, CMO
​  Gaia
"For the first seven months of my new job my manager and I were not connecting. We had a good relationship and met regularly; while our meetings were always pleasant, I wasn’t able to move things forward because we just weren’t aligned. It was after taking the ECHO Listening Assessment that I realized we were habitually listening for different things, without recognizing it. 

After receiving my ECHO Listening Profile, I was able to make immediate shifts which resulted in much better alignment and collaboration. I wish I had taken it on my first day, I would have been able to produce results that much faster!"

- Shannon Fischer, VP Business Development and Strategic Partnerships
  Reflektive


"If I hadn't done ECHO, my entire team would be at risk. We were not developing and improving at a rate that was keeping up with the company. That's done a complete 180 - we are flying now."

- Chessie Felber, Customer Research & Advocacy Manager
  PopSockets
​
“I was expecting the assessment to be a long, complicated process, and was delighted to find that it was quite short and the results quite full of content."
 - Caroline Sposto, Founder
​   Savvy Civility Soft Skills Training
"Thanks so much for helping our department understand our listening habits.  Many of the things you brought forward had been floating around in my mind for a long time, but without me being able to put them together in an articulate way.  I feel like the process and how you guided us along today were really helpful."

- Jeffrey Osborne, Program Director of Biology-Chemistry and Global Health
  University of Manchester



"There are so many ways that I've seen ECHO make a real, tangible difference in our work."

- Amy Rosenblum, Development Partner
  Teach for America

​
“I just facilitated my first ECHO training and it was a home run! The 26 managers I worked with loved the learning and burst out laughing as they gained new insights about themselves and each other.  The content is unique, fun to facilitate, and will create lasting positive change with clients.”  
- Connie Kadansky
  President, ICF Arizona
​  ECHO Certified Practitioner
"Because of this [listening] class, I've found myself asking others around me more questions about their interests and likes. Furthermore, [ECHO] gave me courage to listen to anyone regardless if I know the person or not. Also, because I know my listening style, I can communicate that to others allowing them to know how to effectively communicate with me."

- Student, Management Communications Class
​  University of Manchester
"In all my years with [Aerospace Company] and the numerous trainings that I have attended, this has been by far the best training I have participated in. The facilitators shared experiences that were relatable, and I never felt that I was being “instructed.” Nicole and Melissa interacted with us as people and shared personal examples that made the content real. The lessons I learned from the ECHO training were immediately applicable and will help me and our team tremendously with improving our communication and leadership of the organization.”

- Aerospace Company, Executive team member with 30+ years with the company
  ECHO Certified Practitioners Nicole Smith and Melissa Borowicz worked with 12 members of this organization’s leadership team