ARTICLE

IMPROVED SALES THROUGH LISTENING
In this Top Sales World article, ECHO Listening Intelligence Founder, Dana Dupuis, explores the power of listening in sales and how to increase your sales output through more effective listening.

ARTICLE

DOES YOUR HIRING PROCESS GET YOU THE RESULTS YOU WANT?
In this Top Sales World article, ECHO Listening Intelligence Founder, Dana Dupuis, dives into the hiring process for sales teams and what might be holding you back from creating your ideal team. 

ARTICLE

WHERE DO YOU SPEND YOUR TRAINING BUDGET?
​In this Top Sales World article, ECHO Listening Intelligence Founder, Dana Dupuis, explores how technology has become the driving force in developing sales training, which has an unintended consequence of distracting us from connecting with our buyers.
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Business of listening White Paper

THE BUSINESS OF LISTENING
In this white paper, you will learn how building a culture of listening can help organizations develop more productive, effective workforces. 
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Listening intelligence white paper

LISTENING INTELLIGENCE
This white paper explores the most important aspect of what we teach: Listening Intelligence. You will learn how Listening Intelligence is the effective merging of active listening and cognitive diversity, and how to powerfully harness this skill.

Infographic

THE COST OF POOR LISTENING
​Businesses lose $62 billion per year due to poor customer service. Learn how listening can change that. 
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VALIDATION RESEARCH

VALIDATION RESEARCH BEHIND ECHO
​The ECHO Listening profile has undergone rigorous statistical analysis in content validity, construct validity, and criterion-oriented validity, and we stay committed to ongoing testing so the assessment is always up-to-date.