Businesses lose $62 billion per year due to poor customer service. Learn how listening can change that.
White Paper
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THE BUSINESS OF LISTENING
In this White Paper, you will learn how building a culture of listening can help organizations develop more productive, effective workforces. Enter your email below then click the button to view our White Paper. |
Infographic
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THE COST OF POOR LISTENING
Businesses lose $62 billion per year due to poor customer service. Learn how listening can change that. Enter your email below then click the button to view our infographic. |
VALIDATION RESEARCH
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VALIDATION RESEARCH BEHIND ECHO
The ECHO Listening profile has undergone rigorous statistical analysis in content validity, construct validity, and criterion-oriented validity, and we stay committed to ongoing testing so the assessment is always up-to-date. To learn more, enter your email below and download the research behind this validation. |