the importance of listening
​in team communication

They say that teamwork makes the dream work, but what happens when teamwork just isn't working?

For the majority of companies, the unfortunate answer is: "not much." In fact, while 75% of employers rate teamwork and collaboration as "very important," only 18% of employees receive communication evaluations at their performance reviews. This disconnect between teamwork and communication costs businesses an average of $420,000 per year in lost productivity.

The ECHO Listening Profile helps corporate teams communicate more effectively so they can collaborate better and be more productive. ECHO provides Listening Intelligence that helps teams:
  • Understand and value the unique contributions of each team member.
  • Develop strategies and coaching to help individuals and the whole group communicate more effectively.
  • Improve morale, build trust and develop a strong sense of "we're in this together."
  • Make smarter hiring decisions based on existing group dynamics and listening styles, so both new and existing employees feel valued, accepted and are more likely to stay.
  • Employees understand their own listening habits and the listening habits of their peers, so they can communicate and collaborate more effectively. 
  • Workforces interpret the overt and underlying needs of their customers based on key listening cues, so they can react appropriately in real time.
  • Hiring managers build listening-diverse workforces that can effectively interact with different types of customers.

This improved teamwork and collaboration directly impacts a company's bottom line. In fact, through ECHO, clients have experienced higher goal attainment, productivity and up to 80% growth in corporate revenue. 

Ready to learn more? Click here to learn how you can leverage the ECHO Listening Profile to help your team team boost productivity and strengthen your bottom line. 

In addition to the individual ECHO Listening Profile, the ECHO Group Profile compiles individual listening assessment results to help teams understand how they operate as a functional whole made up of individuals with differing listening styles, and how the interaction of those styles affects work dynamics and group productivity.

Teams can leverage the insights that the Group Profile provides to heighten collective team awareness, harness a team’s cognitive diversity, and correct for imbalances that may be costing them time and money. Download a sample Group Profile below!

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