founder at Listening to change
I am a listening educator and communication consultant. My company, Listening to Change, focuses on helping people become more confident and effective communicators as individuals and as team members. With an MBA, as well as a PhD in Communication with a concentration in listening, I am able to quickly diagnose issues that could be solved with more effective communication, and I know exactly what speaking and listening skills and strategies will help.
I’ve held a variety of positions in a variety of industries, including a junior and senior high teacher, director of human resources, director of catering, college professor, and consultant. My research career has focused on teaching and training listening, and I’m known worldwide for my publications. I’ve honed this research as the McGee Chair of Communication at Rockhurst University in Kansas City, MO from 2004 to the present. As a scholar, I can attest that the ECHO Listening Profile™ is a valid and reliable instrument for measuring listening habits, and I’m passionate about helping people become more skilled, effective, and confident listeners through the use of the profile.
From an applied perspective, I’ve developed and presented programs for Fortune 500 corporations in a variety of industries including, but not limited to, engineering, healthcare, and telecommunications. In particular, I love helping teams increase their productivity and decrease their expenses by learning to listen more effectively to each other.
Let’s face it, our lives consist of relationships, both professional and personal, and listening is the glue that connects and bonds us to others. When we feel listened to, we feel happy and confident. Let me help you create the story of how you and your team became happier and more confident through better listening!