Dana dupuis
Founder & CEO, Speaker
My interest in management development began over 25 years ago. I immersed myself in both management development and communication training and found that the latter presented key insights relevant to my management responsibilities, but were often overlooked within the business sector.
Over the course of my career, I have worked to bridge management development with the most important insights from communication intelligence. My work has reached inside companies like Humana, Lockheed Martin, and Coca-Cola. I realized the market was saturated with training modules that concentrated on speaking, but very few focused on listening. Of the listening trainings that existed, all seemed to focus on paying attention, being present, and practicing active listening. But there seemed to be something missing. What about the different ways that people listen?
At ECHO, we set out to explore this question. We all listen “to” and “for” different information. Listening is a big part of why misunderstandings, miscommunication, and misinformation is common in our corporate communities. We all listen differently and pick up information in a variety of ways. We began observing, predicting, and diagnosing how listening was influencing decision making, team competency, meeting efficiencies, and even an individual’s potential to manage others.
Through training and speaking engagements, my goal is to change how the world thinks about listening. Connect with Dana on LinkedIn.
Over the course of my career, I have worked to bridge management development with the most important insights from communication intelligence. My work has reached inside companies like Humana, Lockheed Martin, and Coca-Cola. I realized the market was saturated with training modules that concentrated on speaking, but very few focused on listening. Of the listening trainings that existed, all seemed to focus on paying attention, being present, and practicing active listening. But there seemed to be something missing. What about the different ways that people listen?
At ECHO, we set out to explore this question. We all listen “to” and “for” different information. Listening is a big part of why misunderstandings, miscommunication, and misinformation is common in our corporate communities. We all listen differently and pick up information in a variety of ways. We began observing, predicting, and diagnosing how listening was influencing decision making, team competency, meeting efficiencies, and even an individual’s potential to manage others.
Through training and speaking engagements, my goal is to change how the world thinks about listening. Connect with Dana on LinkedIn.